Intern in Supply Network Operations

What do you call it when 3 billion people use your products in a single day? We call it just a normal day!

We see big potential in life’s little moments. Brushing teeth. Washing hair. Showering. Shaving. Caring for the baby. Cleaning the house. Doing the dishes, and the laundry. We make the products that help make these moments a little easier.

Procter & Gamble is a global company. We are the largest company in the world in the Fast Moving Consumer Goods (FMCG) industry. We manufacture over 60 brands (such as Gillette, Pampers, Ariel, Pantene, Old Spice, Blend-a-Med, Bonux, Head&Shoulders, Always, Fairy) to nearly 5 billion customers, competing in 160 marketplaces. More than 130 000 employees in more than 80 countries worldwide work every day to provide products of superior quality and value to the world's consumers.

Knowledge and Skills

 Networking and facilitation skills
 Collaboration & working effectively with others : Working with diverse groups - internal and external - to develop winning solutions
 Ownership & commitment
 Flexibility
 High Attention and accuracy to details, Good priority setting skills.
 Good problem solving and analytical decision making skills
 Capable to manage schedules and deadlines.
 Initiative, coming with new ideas but also recognizing when an already existing idea is valuable.
 Technical mastery: Extensive MS Office (Excel / PPT) knowledge and English proficiency are required

Job purpose

Establish a set of measures that combined to assess the performance of an organization as a whole.
- Understand processes that take place in Physical Distribution (Logistics, Warehouse, Transportation, Customization) area of the business
- Establish a clear set of measures to evaluate these processes
- Ensure proper documentation for the measures is in place and the data can be collected. Establish owners and timings for each measure.
- Deliver trainings for the organization, so that employees understand how the processes that they lead will be measured. Ensure process is known / followed, communicated and that action plans are in place for any gaps
- Drive efficiency within horizontal and vertical processes across departments


Job scope

Physical Distribution area of the Supply Network Operations department
Areas of interest for performance measurement: Logistics, Warehouse, Transportation, Customization, Customer Service Organization (CSO), Distributors & Direct supplied Customers
Internally is in contact with Logistics, Planning, Finance, Distributor / Customer Logistic Team, Purchasing, Customer Business Development (Sales) team.
Externally is in contact with Distributors and P&G Balkans 3rd parties - Customization Contractors, Transport providers and Warehouse management


Key Results/Measures

Understand the concepts behind the design of appropriate performance measures and be able to design such measures
Demonstrate an awareness of the roles of measurement
Robustness of the final outcome of the performance measurement should comply with the below:
The truth test: Is the measures definitely measuring what it's meant to measure?
The focus test: Is the measure only measuring what it's meant to measure?
The consistency test: Is the measure consistent whenever or whoever measures?
The access test: Can the data be readily communicated and easily understood?
The clarity test: Is any ambiguity possible in interpretation of the results?
The so what test: Can the data be acted upon?
The timeliness test: Can the data be analyzed soon enough so that action can be taken?
The cost test: It is worth the cost of collecting and analyzing the data?
The gaming test: Does the measure encourage any undesirable behaviors?

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