Receptioner/ Front Office Administrator

Telbridge is a company with an established market position in the outsourcing call centers, mainly specializing in insurance, finance and telecommunications. We operate since 2005 solely based on Polish capital. We now employ over 1,500 employees in 6 branches: Czestochowa, Radom, Torun, Warsaw, Kielce and now Bucharest.

The primary objective of the company is to satisfy the needs of the market related to the sale of products and services by phone. We focus on serving the above sales channels both outbound (outbound - active telemarketing, telesales, questionnaires, debt recovery), as well as inbound traffic (inbound - customer service, line ordering, help line).

We believe that the success of our call center services is mainly due to the highly trained and motivated teams of agents that we hire.

Our business model primarily involves:
- Employing the best possible candidates (offering a competitive basic salary and attractive real incentive programs),
- Regular investment in the development of the agents’ skills (eg . developing training programs for expected competencies and skills),
- Using a clear and meaningful system of job evaluation and rewards for being successful at work,
- Developing a relaxation training and the reduction of unwanted stress and inefficient level of motivation.

- Studii superioare;
- Abilitati excelente de comunicare;
- Cunoasterea limbii engleze - nivel mediu;
- Cunostinte bune de operare PC (Word, Outlook);
- Personalitate dinamica si cu initiativa,
- Organizat, responsabil, atent la detalii, acuratete in munca.

- Va intampina clientii/ vizitatorii;
- Va prelua apelurile telefonice si le va directiona catre departamente;
- Va asigura primirea, inregistrarea, repartizarea corespondentei, precum si expedierea acesteia catre destinatari;
- Va intocmi necesarul de protocol, birotica si papetarie,etc;
- Va inregistra documente;
- Va indeplini orice alte sarcini administrative ce au legatura cu obiectivul postului.

Ce oferim:
- Un program accesibil: 09:00-17:30, de Luni pana Vineri (in weekend sau sarbatori legale nu se lucreaza),
- O atmosfera vesela si prietenoasa,
- Posibilitati reale de avansare in timp,
- Salariu mereu platit la timp.