Back-office Admin Support

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Requirements:

University degree
Fluent in English
Minimum 1 year experience in order management or IT Helpdesk
Advanced PC knowledge (MS Office package)

Skills:
Proven organizational and self-motivation abilities
Excellent communication skills

Responsibilities:

Time Management:
Making corrections in the Time Management application (clock-in/out, sick leave, shifts)
Generating reports for the Team Leaders
Inserting travel days in the system

Plainview process:
Time booking and project administration:
Creation or modification of a project (team members, project lifetime, delegates)
Resource management (allocation of working time for externals and for internal
employees)
Extraction and aggregation of data (various reports) Room booking & VC multipoint booking:
Reserving meeting rooms for team meeting, events etc.
Order management of technical equipment:
Order, reorder and return of IT hardware equipment: computers, components and consumables
Assign new software packs for Allianz employees and externals
Assigning orders over BEST (SAP)
Communication with Leg BA regarding administration rights and forwarding the information to the designated user
Opens tickets for the assigned users regarding IT issues
Order, reorder and return of new telephones and telephone numbers and optional products (e.g. displays ) mobile phones, Blackberries and optional products (e.g. headset)
Ordering and return of: OCS and AVC client, optional hardware components, remote access solutions, SharePoint licenses, audio and web conferencing products WLAN Access
Inventory of hardware and tracking according to internal standards, evaluate the employee/ computer quota

Benefits:

Flexible and friendly working environment
Access to a wide range of learning and development opportunities (technical and soft skills trainings)
Well-being programs and initiatives
Attractive compensation package