Technical Support Knowledge Management Specialist

Angajator: Honeywell
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 08.12.2016

    The mission of Honeywell’s Technical Support department is to enhance the customer experience by providing best in class technical support, sharing knowledge globally, and continuing to improve our products and services.
    We achieve this by:

    • Building collaborative relationships with our customers and empowering them with state-of-the-art product solutions and a set of easily accessible customer focused support services.
    • Responding to customers in a timely manner and exceeding expectations through our commitment to courtesy, consistency and professionalism.
    • Improving the quality of our products by reporting customer feedback to product development.