Global Marketing Operations Specialist

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

For our client a well-known leader in personal systems and printing, we are looking for a Global Marketing Operations Specialist.

The Global Marketing Operations Specialist is responsible for the management, coordination and for the advanced support and on-boarding of applications into the portfolio of global company web-based marketing applications based on the defined SLAs and in close alignment with the business partners’ objectives.

Requirements:
- First-level university degree or equivalent experience;
- Minimum of 3 years of related experience in marketing communications/education/training/business operations or similar operational functions;
- Minimum of 3 years of project management experience;
- HTML or Java experience an advantage;
- Strategic thinking;
- Strong project management and communication skills (i.e. written, verbal, presentation);
- Mastery in English language;
- Experience with process analysis and improvement projects, ability to identify optimization potential and to drive change.

Responsibilities:

- Active business engagement with defined business partners and timely execution of requested communications and project management with internal owners, user guides, and for communications information/knowledge web portals, various types of documentation/collateral, communication infrastructure management;
- End-to-end third party vendor/service provider management if required for service execution;
- Overall consultancy and change management as well as definition of project goals and status, facilitating and supporting change and enabling an application’s migration towards a standardized service delivery model;
- Analysis and driving optimization with the aim to optimally exploit cost saving potential;
- Interface between businesses and key project stakeholders, enabling bi-directional information transfer if required;
- Coordinate and participate in meetings with various interdependent teams/key stakeholders and provide your support related to the subject matter or to drive change management;
- Participation in and/or organization of worldwide and regional services review meetings;
- Support of interdependent marketing operations tasks within the services team;
- Create reports and business metric to support the customer, the operations teams and technical support.

Benefits:
Joining our team, you will benefit of strong growth plans, working with a global organization who provides you with the tools and resources you will need to succeed, training, courses for your personal and professional development, fun activities with your team (team buildings).

Job Code: 231116ELP