Global Deal Consultant - Late Shift Program

Employer: Hewlett Packard Enterprise
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: more than 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 08.12.2016
    Short company description

    Hewlett Packard Enterprise is one of the world’s iconic tech companies, creating new possibilities for technology to have a meaningful impact on people, businesses, governments, and society.

    We provide solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We aim at making the complex, simple. Bridging the old and the new. And we do that by harnessing big data, security, mobility and cloud. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.
    We focus on delivering speed, simplicity, efficiency and agility so that customers can realize their preferred business outcomes across architectures and in ways that suit their engineering requirements and budgets. Our key areas include:

    • Infrastructure – Building on the product innovations of the past year, like our Helion Cloud portfolio, Apollo water-cooled super computers, and OneView, the best converged infrastructure tool on the market.
    • Services – Continuing to lead in Virtual Private Cloud and growing our Strategic Enterprise Services, including cloud, enterprise security, analytics and data management, and app modernization.
    • Software – Continuing to develop the critical tools that reveal hidden insights and drive business outcomes at incredible speed and scale.
    • HP Financial Services – By leveraging its HP Financial Services capability, Hewlett Packard Enterprise will be well positioned to create unique technology deployment models for customers and partners based on their specific business needs.

    Apart from leading the market in enterprise infrastructure, software and services, we offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more. If you wonder what is like to be part of one of the world’s largest technology companies, visit our Hewlett Packard Enterprise stand, and hear directly from our employees!


    Requirements

    Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

    Enterprise Group works to streamline innovation and simplify IT with superior solutions. By combining ESSN (Enterprise Server, Storage and Networking) and Technology Services into one division, we gain a strategic advantage in our focus on “Converged Infrastructure”. The HPE Enterprise Group supports our customers with the transformation and integration of their technology. We are there for our customers – come join us!

    Main Responsibilities:
    •Acts as a proactive advisor for Sales/E&P teams on TS Contract Operations (CO) procedures/ processes and policies
    •Accountable for leading “complex” & customized deal set-up across all regions and responsible for deal set up.
    •Supports solutions that impact multiple business units and/or countries
    •Identify and document any non-standard deal specific CO processes that are required ensuring appropriate approvals are in place
    •Accountable for collaboration with delivery region Global Deal Specialist (GDS) to ensure the regional specifics are considered.
    •Accountable for the compliance of the deal
    •Provide implementation instructions to GDS via the global deal handbook.
    •Supports deal pricing and booking ability of orders and revenues
    •Is the focal point for questions related to deal set up
    •Completes the CO Opinion Form
    •Completes Global Deal Handbook
    •Completes the pre-assessment checklist, and ensures issues and risks are raised and visible to pursuit team
    • SAP O&C knowledge (preferable)
    • Proven ability to develop processes to apply to custom deal environments applying keen analytical skills
    • Excellent communication skills (verbal and written) and ability to convey messages clearly to internal and external peers and executives
    • Broad knowledge of Customer Operations end-to-end processes and custom project life cycle.
    • Excellent team work and collaboration skills. Developed ability to collaborate and network with other groups and functions to reach business objectives in support of customer requirements.
    • Advanced understanding of end to end sales operations, HPE’s core businesses, contract lifecycle, revenue processes, and compliance requirements
    • Possess advanced customer relations skills
    • Ability to initiate and support Management of Change
    • Demonstrated advanced experience with MS Office tools, particularly Outlook, Excel, Word, and PowerPoint

    Education and Experience Required:
    • First level university degree or equivalent experience. Advanced university degree desired
    • Typically 4-6 years of related experience in a relevant business function, preferably finance, accounting, supply chain, customer service, or procurement
    • Minimum 4-6 years experienced in Customer Operations or similar customer-facing organization
    • Consultative experience supporting a sales environment preferred
    • Hewlett Packard Enterprise Values:
    Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
    Bias for action: We never sit still - we take advantage of every opportunity
    Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

    What do we offer?
    Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

    If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

    You can also find us on:
    https://www.facebook.com/HPECareers
    https://twitter.com/HPE_Careers

    Responsibilities

    Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.



    Enterprise Group works to streamline innovation and simplify IT with superior solutions. By combining ESSN (Enterprise Server, Storage and Networking) and Technology Services into one division, we gain a strategic advantage in our focus on "Converged Infrastructure". The HPE Enterprise Group supports our customers with the transformation and integration of their technology. We are there for our customers - come join us!



    Main Responsibilities:



    •Acts as a proactive advisor for Sales/E&P teams on TS Contract Operations (CO) procedures/ processes and policies

    •Accountable for leading "complex" & customized deal set-up across all regions and responsible for deal set up.

    •Supports solutions that impact multiple business units and/or countries

    •Identify and document any non-standard deal specific CO processes that are required ensuring appropriate approvals are in place

    •Accountable for collaboration with delivery region Global Deal Specialist (GDS) to ensure the regional specifics are considered.

    •Accountable for the compliance of the deal

    •Provide implementation instructions to GDS via the global deal handbook.

    •Supports deal pricing and booking ability of orders and revenues

    •Is the focal point for questions related to deal set up

    •Completes the CO Opinion Form

    •Completes Global Deal Handbook

    •Completes the pre-assessment checklist, and ensures issues and risks are raised and visible to pursuit team

    Job requirements:


    • SAP O&C knowledge (preferable)

    • Proven ability to develop processes to apply to custom deal environments applying keen analytical skills

    • Excellent communication skills (verbal and written) and ability to convey messages clearly to internal and external peers and executives

    • Broad knowledge of Customer Operations end-to-end processes and custom project life cycle.

    • Excellent team work and collaboration skills. Developed ability to collaborate and network with other groups and functions to reach business objectives in support of customer requirements.

    • Advanced understanding of end to end sales operations, HPE's core businesses, contract lifecycle, revenue processes, and compliance requirements

    • Possess advanced customer relations skills

    • Ability to initiate and support Management of Change

    • Demonstrated advanced experience with MS Office tools, particularly Outlook, Excel, Word, and PowerPoint



    Education and Experience Required:

    • First level university degree or equivalent experience. Advanced university degree desired

    • Typically 4-6 years of related experience in a relevant business function, preferably finance, accounting, supply chain, customer service, or procurement

    • Minimum 4-6 years experienced in Customer Operations or similar customer-facing organization

    • Consultative experience supporting a sales environment preferred



    Hewlett Packard Enterprise Values:

    Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

    Bias for action: We never sit still - we take advantage of every opportunity

    Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements



    What do we offer?

    Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.



    If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers



    You can also find us on:

    https://www.facebook.com/HPECareers

    https://twitter.com/HPE_Careers