Utility Bill Senior Analyst (Night Shift 17:30 to 02:30) - Iasi Office

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• 3 years’ experience in a technical service delivery position
• 2 years’ experience in an energy related business would be an advantage
• Experience in consultative delivery activities
• Excellent computer skills and proficient in MS Excel
• Experienced working within a high performance culture
• Excellent communication skills both written and verbal in English, additional languages such as German, Dutch, French, etc. would be preferable;
• Organised, self-motivated and can work independently
• A good team player who is a self-starter who likes to get the job done properly first time
• Highly numerate with a critical eye for detail and experienced at multi-tasking

• Lead, monitor and technically implement the service delivery to existing clients
• Supervise and update services and performances
• Accomplish staff job results by coaching and counselling employees
• Implement enforcing systems, policies, and procedures.
• Monitor, coordinate and lead the market updates of regulated and non-regulated charges in the company platforms and systems and deploy them directly when required in a timely and efficient manner;
• Run independent production checks, validate the accuracy of the production and the database population in order to plan changes and improvements
• Support the Production Team as a technical helpdesk of the department providing information and training in the techniques to adopt in the platform management and software usage