Sales Support Consultant with German

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Employer: BearingPoint
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.12.2016
    Remote work: On-site
    Short company description

    BearingPoint Romania has been present in the management and technology consultancy services since 2007. We have a team of more than 900 employees in Bucharest, Brasov, Cluj-Napoca, Iasi, Sibiu, and Timisoara. We were ranked the #1 Employer in the Consulting industry and one of the best 15 Romanian employers to work for in 2024 by undelucram.ro.
    We look for passionate and talented people interested in a rewarding career in business or technology – graduates from technical or business universities, young professionals who want to boost their career start, and senior professionals with deep industry experience or technical knowledge.
    BearingPoint Products is all about innovative IP-driven software and digital solutions developed to solve unique business challenges for our international clients. Created by experts – who love technology and who master their craft. Every product team contributes to the success of our Products unit from end to end. We cover all areas of software development, from product management, UI/UX, engineering, testing, and maintenance.
    Innovation is the key to us, that is why we work with technologies such as Angular, Node.js, C#, SAP UI5, SAP BTP, and Azure.
    Together we are more than business. Join us!

    Requirements

    • Excellent German skills & fluency in English
    • Good customer care skills
    • Excellent communication skills: Strong phone presence
    • Previous Cold calling experience or phone acquisition would be a plus
    • Ability to learn about products and services and describe/explain them to prospects
    • Cool-tempered and able to handle rejection
    • Ability to work independently and as a team
    • Accuracy and attention to detail
    • Very good organizational skills
    • Proactivity
    • Very good knowledge of the Microsoft Office package

    Responsibilities

    Outbound prospect/client calls:
    • Call prospects or existing clients based on marketing campaign actions
    • Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    • Call follow-up
    • Administrative support with client related actions
    • Account Management Support
    • Research to acquire client information (use the social business-related platforms - Linked-In, Xing, etc.)
    • Understand customer needs and requirements
    • Redirect possible questions about our solutions or the company towards the right contact
    • Keep records of calls and sales and note useful information
    • Maintain accurate information in our tracking tools

    Segment / Account Sales Support:
    • Answers inquiries: locate and provide information
    • Alignment of Account Management actions
    • Maintain Latest Account information (Annual Reports, dedicated CRM Views)
    • CRM Contact, Opportunity and Activity Management
    • Dedicated CRM reporting
    • Research (internal/external sources)
    • Pre- and post-event activities with CRM tracking for the Insurances Segment
    • Mailing Campaigns (preparation, implementation, follow-up)
    • Prepare and deliver Power Point presentations

    Other info

    Why work with us?

    • We offer you the opportunity to develop your career in an environment where professionalism, individuality, commitment and team spirit are the foundation for success.
    • You have the opportunity to learn something new every day and to expand your skills at the highest level in international projects.
    • You will benefit from a performance bonus, medical plan, life, travel and medical insurance, 23 vacation days, meal vouchers and significant daily allowance.

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