Financial Services Representative

At Evolve today we offer complex Human Resources services, from business consulting to headhunting and recruitment. We have extensive experience in finding talented professionals, for a variety of industries, especially in the IT sector.
We started with a dream: to create a Human Resources company with a strong, unique profile on the market, deeply shaped by our core values: commitment to performance, professionalism, a balanced approach and deep satisfaction for our clients.
From that moment, we nurtured special relationships and we continuously evolved, being flexible, but staying true to our values. We aim higher and higher and we invite you to EVOLVE with us!

• Strong passion for financial markets;
• Interested in learning and receptive to feedback;
• Effective communication skills, analytical skills and adaptable;
• Enthusiastic about customer service and problem solving;
• Career minded and interested in long term career growth;
• Must have strong verbal and written communication skills;
• Critical thinking and problem solving skills.

For our client, we are looking career-oriented, entry-level candidates with a passion for financial markets and client support that are ready to start a career in financial services with great opportunities for growth and career advancement.

The Financial Services role is a great way to begin your career. Representatives will service our clients and work with teams worldwide. All representatives will be highly trained about the specifics of our markets, products and services.

High performing employees within the Financial Services Representative team have historically been promoted into a wide range of positions including management, sales, trading education, etc

Key Responsibilities Include:

• Provide clients with best-in-class service on phone, chats, and email;
• Go beyond "customer service." Skillfully probe for, listen, and understand client needs to provide resources and solutions to improve clients' trading experience and results;
• Mediate a variety of situations, conversations and customers with composure and professionalism;
• Be a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback

Benefits:

- Competitive remuneration package based on high base salary + particularly high bonuses!
- Multinational young and dynamic work environment
- Opportunities for personal development through training courses
- Permanent coaching and the support needed.