IT HelpDesk with ENGLISH

Acest job nu mai este activ!

Vezi toate job-urile Automatic Data Processing (ADP) Romania active.


Vezi toate job-urile IT HelpDesk with ENGLISH active pe Hipo.ro

Vezi toate job-urile in IT Hardware active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Angajator: Automatic Data Processing (ADP) Romania
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 06.12.2016
    Remote work: On-site
    Scurta descriere a companiei

    Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

    Cerinte

    Required Skills:
    Microsoft Office tools
    English language – B2 level
    Troubleshooting skills
    Customer service oriented
    Problem solving
    Team player
    Communicative
    Self-learner
    Career level: Minimum 1 year working experience

    Responsabilitati

    You will be responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.

    Key Responsibilities:
    Advanced Microsoft Access;
    Advanced Microsoft Excel;
    Provide helpdesk support and resolve problems to the end user’s satisfaction;
    Monitor and respond quickly and effectively to requests received through the IT helpdesk;
    Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority;
    Modify configurations, utilities, software default settings, etc. for the local workstation;
    Utilize and maintain the helpdesk tracking software;
    Document internal procedures;
    Assist with onboarding of new users;
    Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
    additional specialized equipment;
    Install, test and configure new workstations, peripheral equipment and software;
    Report issues to the Service Desk for escalation;
    Manage PC setup and deployment for new employees using standard hardware, images and software.

    Alte informatii

    Reporting Relationships:
    Organization: Automatic Data Processing Romania
    Supervisor: IT Manager, Bucharest
    Location: Bucharest, Romania

    Job-uri similare care te-ar putea interesa:

    Aplica fara CV
    Remote

    Aplica fara CV
    Hybrid

    Aplica fara CV
    Remote

    Vezi job-uri similare (582)