Ofiter Clientela - Deva - perioada determinata de 1 an

Angajator: ING Bank
Domeniu:
  • Banci
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Arad
  • Actualizat la: 07.11.2016
    Scurta descriere a companiei

    ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. ING Bank’s more than 52,000 employees offer retail and commercial banking services to customers in over 40 countries.

    ING Bank Romania is the first foreign bank opening a branch in Romania after 1989, being also the first local bank operating at European standards. Since entering the Romanian market, in 1994, we have continuosly developed our operations, diversified our client and products portfolio and expanded our distribution network.

    At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. We empower people and organisations to realise their own vision for a better future – however modest or grand.
    Our purpose therefore is: Empowering people to stay a step ahead in life and in business.

    We are ING.

    Cerinte

    Studii medii (liceu),cunostinte de specialitate;
    Minim 1 an intr-o pozitie similara (casierie si/sau operatiuni servicii clientela);
    Utilizare calculator: cunostinte solide de MS Office;
    Bune cunostinte de limba engleza – comunicare orala si scrisa;
    Cunoasterea legislatiei bancare locale (regulamentul BNR);
    Cunoasterea foarte buna a serviciilor privind numerarul.

    Responsabilitati

    Primirea, acceptarea si procesarea ordinelor de plata, instrumentelor de debit, schimburilor valutare si depozitelor, pentru clienti bancii;
    Investigarea si monitorizarea erorilor si oferirea informatiilor telefonice clientilor (tranzactii refuzate, confirmare sold, tranzactii prin IOL etc);
    Efectuarea incasarilor si retragerilor de numerar la cererea clientilor, precum si a tranzactiilor de schimb valutar de tip CROSS;
    Efectuarea transferurilor catre Sucursale;
    Pregatirea raportarilor catre BNR si catre Sediul Central;
    Deschiderea de relatie si conturi si efectuarea modificarilor de date pentru SME si MCB.