French Customer Care - Bucharest/Brasov/Sibiu/Galati

Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Brasov
  • BUCHAREST
  • Sibiu
  • Updated at: 05.12.2016

    Ideal Candidate:

    We are in the business of helping people: we resolve customer questions, complaints and requests via telephone. Are you proficient in French ? Can you work in the afternoon and night schedule? Are you very skilled in using a computer? If so, we are glad to meet you!

    We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. If you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.
    Experience in related fields Customer Care is desired, but not mandatory.

    Responsibilities:

    - Resolve customer questions, complaints and requests via telephone.
    - Respond promptly to customer inquiries
    - Handle and resolve customer complaints
    - Perform customer verifications
    - Manage customers' accounts
    - Offer customer support using different software applications.
    - Record details of actions taken