French Customer Care - Bucharest/Brasov/Sibiu/Galati
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Employer: | Computer Generated Solutions Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 31.01.2017 |
Remote work: | On-site |
Ideal Candidate:
We are in the business of helping people: we resolve customer questions, complaints and requests via telephone. Are you proficient in French ? Can you work in the afternoon and night schedule? Are you very skilled in using a computer? If so, we are glad to meet you!
We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. If you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.
Experience in related fields Customer Care is desired, but not mandatory.
Responsibilities:
- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
- Offer customer support using different software applications.
- Record details of actions taken
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