System Engineer with French

Employer: Stefanini Romania
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 09.12.2016
    Short company description

    Stefanini offers consulting services, solution development and integration, BPO, application and infrastructure outsourcing, and more. With support in 32 languages and the flexibility of a global company, Stefanini is focused on efficiency and meeting unique regional needs.

    POWERING YOUR BUSINESS!


    Visit us today at http://www.stefanini.com/EN/

    Requirements

    • University degree in information technology or comparable education
    • Knowledge of SQL language: performing queries, ability to understand basic SQL code;
    • Good command of English, both spoken and written;
    • Intermediate in French;
    • University degree in information technology or comparable education;
    • Ability to communicate and collaborate efficiently;
    • Ability to understand and prioritize the needs of the customer;
    • High interest in continuous learning and development (new tools, technologies, methodologies);
    • Willingness to take over different roles in international and cross-functional teams;
    • Self-motivation to achieve consistently high quality results;
    • Ability to think out of the box and challenge the status quo

    Responsibilities

    • Support of our client corporate applications addressing core business needs like Sales, Logistics, Purchasing, Finances & Accounting;
    • Monitoring & reporting of data flows, in real time, between existing productive systems, meeting specific deadlines;
    • Diagnose and troubleshoot issues on live production environments;
    • Analyzing and solving the incidents sent by the First Level Support;
    • Assess, troubleshoot and escalate user problems to specialized teams when necessary;
    • Giving required support effectively and in accordance with priority, impact and SLAs;
    • Working in close collaboration with other teams and/or customer technical staff to ensure that service delivery to the customer is at the highest standard;
    • Identify trends and recurring incidents and document them;
    • Improve the existing knowledge base with updates and maintenance of technical documentation.

    Other info

    Benefits:
    • Opportunity to work on emerging technologies in a multicultural environment;
    • Great work atmosphere;
    • Flexible working time;