Continuous Improvement Manager

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Employer: Kellogg Company
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Management - Consulting
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.11.2016
    Remote work: On-site
    Short company description

    At Kellogg Company we have a vision of enriching and delighting the world through foods and brands that matter; with the purpose of nourishing families so that they can flourish and thrive.

    Our Vision is to enrich and delight the world through foods and brands that matter.
    Driven by our consumers, this is what we aspire to become and want to be on our best day.

    Our Purpose is nourishing families so they can flourish and thrive.
    This is why Kellogg exists, the role we play in the world and how we deliver our Vision.

    Our company is a place where innovation lives on, where we never stop learning and where we’re excited about tomorrow. In 2014, we started an exciting transformation journey towards Global Business Services. GBS is a new global function at Kellogg that is helping to drive growth by simplifying work and innovating processes so that our team worldwide can focus on making and selling great food.

    Our GBS Service Centre for Europe is located at Floreasca Business Centre (adjacent to Aurel Vlaicu Metro) and now we want you to join us as we continue our growth in Romania. Be part of a dynamic team, with career progression opportunities.

    Requirements

    Grow with us as you develop continuous improvement projects that deliver efficiency and effectiveness savings for our service delivery centers. As a Manager, Continuous Improvement for our Global Business Service Center, you will lead regional service teams from idea to implementation for moderate to significant continuous improvement initiatives. You will also lead in the application of Global Business service excellence and six sigma practices and methodologies. You will manage project plans, mitigate risk, and own the validation of project results. While you are at it you’ll be building your network and expertise in a thriving environment of professional development and teamwork. And together we’ll shape a stronger future for our company and your career. Are you ready to grow your career? Apply today!

    WHAT DO I NEED TO DEMONSTRATE?

    Required:
    • Bachelor’s Degree and significant related experience
    • Demonstrated ability to recognize process improvement opportunities, apply project management & quality optimization tools to drive improvements, identify & address related employee training needs
    • LEAN Six Sigma certification or training
    • Relevant experience with: Process Mapping, Value Stream Mapping, Problem Solving Method 8D, FMEA
    • Excellent oral and written communication skills.
    • Strong collaboration skills and the ability to partner with key internal/external customers in order to drive change and continuous improvement
    • Strong business acumen and leadership and decision making skills
    Preferred:
    • Prior experience in a continuous improvement or business process improvement role, min. 5 years
    • Statistical analysis experience, including assessment of significant differences, sampling plans, and control charts
    • Project Management certification or practical experience
    • Strong influential skills
    • Business partnering experience – ability to build partnership relation with stakeholders
    • Experience presenting results to an executive team
    • Ability to build consensus and strong commitment from others
    • Experience working in a process or data driven environment
    • Experience working for a multi-national organization and working with colleagues in other locations as well as international locations

    Please note that we will only accept applications that are made to us via our Careers site:

    Please note that the closing date may be subject to change. We will interview suitable candidates as they apply, so please don’t hesitate to take this opportunity to submit your application as soon as possible.

    If you would like to be immediately notified of new Kellogg's opportunities, please go to ‘Create or access my profile’ and complete the information required in the ‘Job Alerts’ section. You will then receive email alerts as soon as new jobs are advertised.

    The Kellogg Company is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.

    Responsibilities

    WHAT WILL I BE DOING?
    In your role as Manager, Continuous Improvement at Kellogg, you will be part of our success by:
    • Investigating, analysing, and documenting business processes
    • Performing gap analysis to identify missing or inadequate processes or procedures
    • Recommending improvements to existing processes and identifying areas for waste elimination
    • Assisting in establishing and documenting highly efficient processes and procedures
    • Performing base line metric collection and key performance indicators (KPI) to enable measurement of cost savings and time savings
    • Providing progress reports and/or briefings on a regular basis to managers, customers, and other stakeholders
    • Facilitating continuous improvement ideation sessions with Global Business Service Center teams and internal stakeholders to ensure a robust idea pipeline is in place
    • Analyse the needs and expectations of the customer’s experience in order to enhance quality and drive customer satisfaction
    • Monitoring, measuring, and providing feedback on process performance
    • Identifying, prioritizing, and executing initiatives aimed at improving global business service center processes
    • Collecting and documenting business requirements for experience enhancement processes and technologies
    • Conducting product solving and root cause analysis and leading teams to create effective countermeasures and action plans to ensure sustainable results
    • Supporting implementation of improvements for process efficiency, quality, and control KPIs

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