Order to Cash Associate - Order Processing - English
At Kellogg's we have a vision of enriching and delighting the world through foods and brands that matter; with the purpose of nourishing families so that they can flourish and thrive.
Our Vision and Purpose are at the heart of everything we do. Simple yet powerful, they define why we're here and where we're going - made possible by the extraordinary talent of everyone who works here. People like you. Our heritage, through the inspiration of W.K. Kellogg, continues to drive our company and keeps us committed to creating a stronger future every day, by putting people first in everything we do.
Operating in more than 180 countries, across 6 continents, with dedication and passion from each and every one of our 30,000 employees, we are extremely proud of our ever growing portfolio of over 1,600 food products, which include iconic brands such as Pringles, Frosties, Special K and Corn Flakes.
Our company is a place where innovation lives on, where we never stop learning and where we’re excited about tomorrow. It is this belief that brings us together and sets us apart.
WHAT DO I NEED TO DEMONSTRATE?
At Kellogg’s, we emphasise on recruiting the best people to help grow our business and build on our success. To be considered for this position, you must be able to demonstrate the following:
Required Education and Experience
High School Diploma or equivalent and experience in a related field required
Experience in finance or a related field
Language Skills: English
Proficiency in Microsoft Office - Word, PowerPoint, Access and Excel
Excellent verbal and written communication skills as well as strong customer service skills
Ability to work in a team environment
Deep analytical and problem solving skills
Experience with SAP ERP system
Experience working in a shared services, process driven or service centre environment
Expertise in Order-to-Cash function including best practices, technologies, processes, procedures and tools
Experience working for a multinational organization and working with colleagues internationally
Processed and Packaged foods industry experience
WHAT ELSE DO I NEED TO KNOW?
By being mindful and committed to W.K. Kellogg's ideals, we uphold our founder’s dedication to people and their well-being. We promote an environment where we can push beyond boundaries and across borders to create foods and brands that help to fuel the best in everyone everywhere.
As our company continues to grow, our people grow with it. Through our values-based culture, we create a stronger future every day — enriching communities and nurturing careers by putting people first in everything we do.
Kellogg's is a GR-R-REAT place to work and here are some of the reasons why:
Annual Bonus Scheme
23 days Annual Holiday
Global Career Opportunities
Flexible Working Arrangements
Energising Social Events
Please note that we will only accept applications that are made to us via our Careers site.
Please note that the closing date may be subject to change. We will interview suitable candidates as they apply, so please don’t hesitate to take this opportunity to submit your application as soon as possible.
If you would like to be immediately notified of new Kellogg's opportunities, please go to ‘Create or access my profile’ and complete the information required in the ‘Job Alerts’ section. You will then receive email alerts as soon as new jobs are advertised.
The Kellogg Company is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.
WHAT WILL I BE DOING?
Be responsible for the timely processing of a large volume of sales orders in an accurate and efficient manner.
Monitor daily incoming sales orders and analyse and resolve order issues
Ensure proactive communication to customer via Customer Associate for order issues
Resolve inquiries from internal OTC teams
Maintain an in-depth knowledge of products and services offered
Generate reports for OTC leadership team
Cover across markets and for BO Service monitoring associate and may support FO cover as directed by BGS OT Lead
Support implementation of improvements for process efficiency, quality and control KPIs.
Work on special projects and continuous improvement initiatives; identify opportunities to make the processes more effective.