CUSTOMER SERVICE REPRESENTATIVE WITH GERMAN

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Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
  • Job type: part-time
    Job level: Student/Graduate
    Location:
  • Cluj Napoca
  • Timisoara
  • Updated at: 11.10.2016
    Remote work: On-site
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    - German skills (B2, C1)
    - university degree (not mandatory)
    - good knowledge of MS Office
    - empathy, creativity and enthusiasm
    - self confidence
    - willingness for development

    Responsibilities


    - respond to all customer inquires within given timescales, efficiently and effectively
    - to develop and maintain a full technical knowledge of client products and services
    - to be able to recognize when a problem or query should be transferred to another department or a more senior member of staff
    - logging of all calls accurately and in line with procedure

    Other info

    * All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!

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