Trading Assistant - 8 months contract

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Employer: Accenture
Domain:
  • Acquisitions - Logistics - Supplies
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Iasi
  • Updated at: 02.11.2016
    Remote work: On-site
    Short company description

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Requirements

    • University degree
    • Fluency in English both written and spoken
    • Organized and analytical person;
    • Experience in a customer service or account management role preferably within the energy industry would be appreciated;
    • Good communication skills and team player attitude;
    • Advanced knowledge of MS Office.

    Responsibilities

    • Organizing the timely trading of utility services for the clients.
    • Work continuously with customers portfolio to identify and quantify the expectations
    • Setting and confirming customer expectations prior to trading, ensuring they are aware of the time scales involved and the importance of being able to move quickly when accepting an offer.
    • Guiding customers through the negotiation of their electricity and gas contracts
    • Working closely with other teams, departments and external bodies to resolve client issues as covered by the SLA.
    • Ensure that all appropriate administration is performed to the required company standard.
    • Keeping up to date with and understanding all changes within the industry and communicating them to clients when appropriate.


    What we offer:
    - Attractive benefits package;
    - Challenging job in a professional and multinational environment;
    - Opportunity to gain skills, knowledge and experience, together with highly marketable specialists;
    - Opportunity to work with Global TOP Clients on large projects;
    - Dynamic, international working environment.