IT Support Engineer

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Angajator: CONNECTIONS ROMANIA
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 29.11.2016
    Remote work: On-site
    Scurta descriere a companiei

    Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.

    Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.

    Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.

    Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.

    Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.

    Cerinte

    •Good English (speaking / understanding) knowledge;
    •University or technical high school degree;
    •Cisco courses would be an advantage.
    •Demonstrated problem solving and must possess the ability to progress technically at a fast pace and retain technical information well;
    •Calm and decisive in high pressure situations when customers have critical support issues;
    •Capable of working in a distributed team-based environment;
    •Strong knowledge of Microsoft based systems and IT hardware products;
    •Experience in MS based operating systems (Windows 7, 8,10) and IT equipment support (routers, switches, servers, PC's, laptops);
    •Active Directory and MS based OS server would be an advantage;
    •Good understanding of networking (OSI,TCP / IP models, routers, firewalls, VPN) as well as physical infrastructure;
    •Experience with proprietary OS's, UNIX-like, would be an advantage;
    •Experience with CISCO equipment’s;
    •Understanding of Virtualization concepts and virtual system administration.

    Responsabilitati

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners;
    • Monitoring and maintaining computer systems and networks;
    • Complex Windows operating systems issues;
    • Troubleshooting system and network problems, diagnosing and solving hardware or software faults;
    • Trouble-ticketing and helpdesk system operations;
    • Testing and evaluating new technology;
    • Availability to travel to the client’s HQ for troubleshooting;
    • Keeping the evidence of the assets.

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