Client Service - Dutch

Ipsos Interactive Services is a part of Ipsos group, global market and public opinion research company which delivers information and analysis that makes our complex world easier and faster to navigate, and inspires our clients to make smarter decisions. Since 2000, Ipsos Interactive Services is a fully global company with regional hubs, satellites and local footprint all over in Ipsos group. Recently, the company has over 2,000 passionate online and mobile experts worldwide, from whom 1000+ only in Romania HUB (Bucharest, Brasov & Iasi). Our company's mission is to deliver industry leading research on a wide range of international projects for the Ipsos researchers and Ipsos end clients, everywhere, using the most complete range of techniques possible Online-Mobile and Offline at the highest levels of quality, security, speed and cost efficiency. Joining Ipsos offers you the opportunity to become part of an innovative, international Group that leads its markets. Ipsos has a strong presence in 90 countries, 18.000 employees and more than 5000 clients worldwide. A passionately company with curious experts that not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed & substance to everything we do. So that our clients can act faster, smarter and bolder.

So what’s in it for you, as an IIS employee? Learning Opportunities, Flexible Benefits, Personalized Career Path, Rewarding Program, Fun & Wellness Events, and much more.



We empower you to make a difference. Be sure, go further, act smarter!

* Advanced Dutch language skills;

* Computer skills: Internet, e-mail, Microsoft Excel;
* Logical thinking;
* Responsible, dependable, ability to work under stress, able to cope well with very tight deadlines;
* Organized person;
* Ability to work productively in a team.
* Effective communication skills and the ability to interact professionally with a diverse group of clients and staff;
* Have the ability to dealing with diversity
* Self-confidence and a proactive attitude, excellent communication skills, active listening abilities
* Possess and demonstrate excellent verbal and written communication skills, and be able to communicate essential concepts to people of all levels.
* Ability to plan effectively and work under pressure;
* Results oriented, dynamic and self-motivated person;
* Ability to work productively in a team.

* Answers to e-mails from surveys respondents;
* Coordinates the preparation of a wide variety of panel communication materials (i.e. monthly online newsletters, bi annual offline newsletter, announcements etc).
* Compiles information and writes reports on the communication with the panelists and other.
* Identifies potential issues, problems and conflicts and recommends courses of action to resolve
* Coordinates, provides support and solicits advice from staff members (Panel Management, Project Managers, Sampling) regarding communications initiatives.
* Guides special projects and resources (i.e the creation of a new site, new communication medium etc)
* Performs miscellaneous job-related duties as assigned.