Call center operator

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Employer: Linde Global Services Romania SRL
Domain:
  • Customer Support - Client Service
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
    • Updated at: 29.10.2016
    Remote work: On-site

    Responsibilities: 

    - intake phone calls from customers
     
    - advice customers on different matters 

    - solve customer problems according to job competency 

    - forward complicated queries to appropriate person 

    - follow closing of queries 

    Requirements: 

    - excellent communication skills 

    - Greek, Polish, Czech, Hungarian language, at least intermediate level 

    - computer skills Ms Office(word, excel, power point) 

    - team player 

    - organized and detail oriented person 

    - customer focus 

    - ability to meet deadlines against narrow deadlines 

    - process, project and risk management 

    - negotiation and conflict management 

    - oriented towards continuous learning 
     

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