Call center operator
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Employer: | Linde Global Services Romania SRL |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 29.10.2016 |
Remote work: | On-site |
Responsibilities:
- intake phone calls from customers
- advice customers on different matters
- solve customer problems according to job competency
- forward complicated queries to appropriate person
- follow closing of queries
Requirements:
- excellent communication skills
- Greek, Polish, Czech, Hungarian language, at least intermediate level
- computer skills Ms Office(word, excel, power point)
- team player
- organized and detail oriented person
- customer focus
- ability to meet deadlines against narrow deadlines
- process, project and risk management
- negotiation and conflict management
- oriented towards continuous learning
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