Over-the-phone Ace

FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

We are committed to deliver high quality services in the financial field and also to have fun every day.

Hello our dear future colleague! Do you want to hear about the coolest job opportunity, in the newest growing business in Bucharest? Sit down, read the ad and click the “Apply” button at the end, if you:

- Have a proficient use of English language (meaning you can understand Jay-Z lyrics and in the same time you could have a conversation with the Queen of England)
- Really like interacting with others and are known for your good communication skills
- Are organized and responsible in whatever you do

-Answer calls, live chats and emails
-Research required information using available resources (Company's CRM)
-Manage and resolve client complaints
-Provide clients and prospects with product and service information
-Enter new client information into system and update existing client information
-Process orders, forms and applications
-Identify and escalate priority issues
-Route calls and chats to appropriate resource
-Resolve customer issues within the scope of existing service level agreements

Benefits:
- Attractive financial package
- Private medical insurance
- Training and ongoing coaching
- A really young and fun environment
- Real possibilities of promotion
- Central location - University Square

Our awesome HR team is waiting for your application, so that we can meet you in person during an interview.