Customer Delivery and On Call Executive with French

UPA Solutions este o companie ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională. Compania aflată în continuă dezvoltare are în prezent un număr de peste 25 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client. Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro

- Fluency in English and French;
- Exceptional customer service skills;
- Results driven with a positive outlook and can-do attitude;
- Highly accurate , able to demonstrate attention to detail;
- Well developed written and verbal communication skills;
- Excellent organisational skills.

- To adhere to all procedures and systems as determined by the Customer Delivery Manager;
- To ensure the smooth operations of all groups i.e. booking all services, issuing vouchers, invoicing clients;
- To negotiate with suppliers to obtain the best possible rates, liaising with the Productteam when necessary;
- To achieve customer excellence by taking all necessary steps to ensure the success of the tour;
- To develop good relationships with all clients and suppliers;
- To provide emergency cover outside office hours as required;
- Provide out of hours telephone support to groups travelling in UK, Ireland and mainland Europe;
- To increase knowledge of UK and Irish products including accommodation, visitor attractions and restaurants.

- Attractive salary package + meal tickets;
- Professional development opportunities;
- Medical insurance;
- The diversity of the projects;
- Multicultural working environment.