Remedy / Clarity Developer

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Angajator: Professional
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.10.2016
    Remote work: On-site
    Scurta descriere a companiei

    Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

    We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

    Cerinte

    - University degree, preferably in Computer Science;
    - 3-5 years of working experience in IT;
    - 2+ years’ experience with Remedy or other workflow tool for support, development, configuration, and integration and/or 2+ years' experience with Java SE;
    - Good knowledge of using Java development environments;
    - Good knowledge of using Web Services (REST, SOAP);
    - Experience in using and troubleshooting BMC Remedy solutions and its modules:
    AR System, Incident Management, Problem Management, Asset Management, Change Management, Service Request Management, BMC Analytics;
    - Experience in developing and implementing customizations in BMC Remedy Modules;
    - 1-3 years structured analysis, design and coding development;
    - Experience with SQL, stored procedures, and triggers (oracle and sql server);
    - Self-motivated and quick learner;
    - Very good working knowledge of English.

    Responsabilitati

    - Developing the new changes/ new modules requested by the stakeholders for the applications BMC Remedy and CA Clarity PPM;
    - Participating in the assessment phase and preparing the Functional Specifications for new applications;
    - For applications developed internally participating in defining the data model of application;
    - Provide level 2&3 support for the applications (BMC Remedy and CA Clarity PPM);
    - Performance tuning for the applications during development process and propose improvements of applications ergonomics if is necessary;
    - Designing applications security model together with the Analyst Architect and ensuring that the model is aligned with the IT security policy;
    - Test the functionality of new applications and fix the bugs either by amending code, either by reporting to the application provider;
    - Check the log applications and the events of the Operating System to determine the causes that may lead to disruptions of applications;
    - Creates the reports for managers about disk space, use applications, number of incidents or other kind of reports;
    - Creates and improves documents with the procedures of work about managing Application Servers;
    - Creates and updates the documentation of applications (user guide, admin guide, installation guide) for applications;

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