Remedy / Clarity Developer
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Angajator: | Professional |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 22.10.2016 |
Remote work: | On-site |
Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.
We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.
- University degree, preferably in Computer Science;
- 3-5 years of working experience in IT;
- 2+ years’ experience with Remedy or other workflow tool for support, development, configuration, and integration and/or 2+ years' experience with Java SE;
- Good knowledge of using Java development environments;
- Good knowledge of using Web Services (REST, SOAP);
- Experience in using and troubleshooting BMC Remedy solutions and its modules:
AR System, Incident Management, Problem Management, Asset Management, Change Management, Service Request Management, BMC Analytics;
- Experience in developing and implementing customizations in BMC Remedy Modules;
- 1-3 years structured analysis, design and coding development;
- Experience with SQL, stored procedures, and triggers (oracle and sql server);
- Self-motivated and quick learner;
- Very good working knowledge of English.
- Developing the new changes/ new modules requested by the stakeholders for the applications BMC Remedy and CA Clarity PPM;
- Participating in the assessment phase and preparing the Functional Specifications for new applications;
- For applications developed internally participating in defining the data model of application;
- Provide level 2&3 support for the applications (BMC Remedy and CA Clarity PPM);
- Performance tuning for the applications during development process and propose improvements of applications ergonomics if is necessary;
- Designing applications security model together with the Analyst Architect and ensuring that the model is aligned with the IT security policy;
- Test the functionality of new applications and fix the bugs either by amending code, either by reporting to the application provider;
- Check the log applications and the events of the Operating System to determine the causes that may lead to disruptions of applications;
- Creates the reports for managers about disk space, use applications, number of incidents or other kind of reports;
- Creates and improves documents with the procedures of work about managing Application Servers;
- Creates and updates the documentation of applications (user guide, admin guide, installation guide) for applications;
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