DB2 Support Specialist

A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION

This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.

We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.

With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.

The candidate will be part of a global support team providing steady state support and production operations for a major enterprise cloud offering (Infrastructure-as-a-Service). Candidates must be available to perform planned off-hours changes per approved change/maintenance windows, as well as on-call support by rotation (scheduled) and off-hours interventions for high severity incidents as needed.

- Identify, troubleshoot and resolve production incidents related to database servers;
- Perform database tuning as needed (e.g.performance ratios, I/O load balancing, and memory buffers);
- Review and provide database performance and tuning recommendations;
- Participate in and perform major database upgrades (e.g. DB2 V9 to DB2 V10);
- Implementation of database related security policies and procedures;
- Perform database recovery;
- Perform Disaster Recovery testing;
- Support for database refresh activities and migrations;
- Review technical change requests commenting on potential risks or issues;
- Troubleshoot complex systems identifying and solving bottlenecks.

MANDATORY SKILLS:

- Very good communication skills in English;
- Strong Linux / Unix skills;
- Experience with DB2 Database Server in production environments –Database Administration /Implementation /Support / Monitoring /Optimization;
- Experience with DB2 HADR (High Availability Disaster Recovery) –Replication /Configuration /Support;
- Experience with SQL;
- Experience in writing stored procedures and functions;
- Experience (from a database perspective) dealing with Application Servers, HTTP Servers;
- Scripting experience (Bash/Ksh, Perl, Python).

NICE TO HAVE SKILLS:

- Experience with middleware products (e.g. application servers);
- Experience with Oracle DB.

• Motivating salary;
• Good working environment;
• Medical insurance;
• Annual team building;
• Trainings and certifications.