Business Analyst – CRM team

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Angajator: Ubisoft Romania
Domeniu:
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.12.2016
    Remote work: On-site
    Scurta descriere a companiei

    About us

    Ubisoft Bucharest has been an important pillar for the local gaming industry since, being the first Ubisoft production studio outside France. It has a strong history of contributing to iconic AAA franchises such as Assassin’s Creed, Tom Clancy's Ghost Recon, Watch Dogs and Just Dance, and has helped develop a total of over 60 games. Today, the studio is the 2 nd largest Ubisoft studio worldwide and continues to tackle the biggest challenges in gaming and technology, contributing to the creation of new and amazing games.

    Cerinte

    You’ll have the opportunity to work in an active environment, be part of an international team and provide business support for Ubisoft’s activity.

    This job implies frequent business trips (every 3 months, 1 week duration approx.).

    After 1 year you will have the opportunity to relocate to Paris or continue the activity in Ubisoft Romania.

    Relevant experience:

    • At least 5 years of experience in business analysis
    • Proven ability to work in a dynamic international environment
    • Excellent writing ability and visual representation of business needs
    • Ability to work on multiple subjects at once if needed
    • Good knowledge / interest in data-oriented projects
    • Proven experience in Agile projects (Scrum, Kanban)
    • Fluent English

    Will be considered a plus :

    • Good understanding of technical areas related to databases and computer systems designs
    • Proven experience in the field of CRM and Campaign Management
    • Strong interest in the video game industry

    Responsabilitati

    • Actively participate in improving the technological basis and applications of the CRM team to ensure the satisfaction of our business teams: development and evolution of CRM systems to interact with players on different channels
    • Develop a strong understanding of business issues and the use made of CRM tools
    • Collect, understand and challenge the needs of internal business partners
    • Make a detailed and structured functional analysis of the CRM needs
    • Formalize the detailed requirements / co-write stories from the backlog in collaboration with the product Owner
    • Act as the functional reference for the CRM tools scope
    • Identify areas of improvement regarding the tools and suggest them to the business in order to provide a better added value from the CRM tools
    • Possibly participate in user training for new features developed
    • Furthermore, you may need to work on ad hoc data analysis enabling a better consumer knowledge and a more reliable data quality

    Alte informatii

    We offer:

    We have salaries to motivate you, bonuses for your performances, medical services to keep you safe and sound, meal tickets to use them wherever you want and free access to relaxing and fitness room.
    But most of all, we guarantee you’ll enjoy our atmosphere and working environment.

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