CREDIT CONTROLLER WITH ITALIAN

POSITION SUMMARY
The Credit Control team based in Romania is responsible and accountable for managing accounts receivables within assigned portfolios of accounts on behalf of the largest of Mood international entities. This position requires a committed team work ethic, as well as providing an uncompromising service and ability to perform above the norm, through great team work and by enthusiastically being involved in continuous improvement programs.
 
JOB REQUIREMENTS

• Proactively plan and contact customers daily by telephone, by email and reminder letters, to ensure that invoices are paid in a timely and effective manner, in order to minimize the risk of bad debt
• Seeking always to exceed cash and debt reduction targets and other KPI’s
• Identify high risk accounts and slow payments as priority actions
• Escalate accounts through a defined collections process to DCA. Liaise with Mood entities and stakeholders
• Following procedures to suspend service call outs and stop music service
• Registering, investigating and monitoring resolutions of customers disputes on invoices
• Full compliance of the use of OnGuard credit management system and processes
• Build on creating strong working relationships across Mood. To provide a high customer service approach to both Mood entities and customers
• Participate actively in weekly AR calls with Mood entities
• Undertake full reconciliation of customer accounts
• Obtain remittances from customers to allow accurate allocation of cash postings

• Fluent oral and written 1st language  Italian. Essential
• Must be able to speak English competently as a second language. Essential
• Personal attributes: team player, flexible, reliable, numerate, innovative, great communication and interpersonal skills, innovative problem solving skills. Essential
• Minimum of two years credit control experience. Preferable
• Demonstrably proficient use of ERP systems such as Navision. Preferable
• University degree in finance, economics or commercial studies. Preferable
• Intermediate Word & Excel skills. Essential

• Professional, multicultural, open and friendly working environment
• Opportunity to be part of a Centre of Excellence journey
• Health insurance package
• Motivating salary