Survey Tester - French Language - Timisoara office

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Employer: Toluna Romania
Domain:
  • Customer Support - Client Service
  • Internet - eCommerce
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 18.10.2016
    Remote work: On-site
    Short company description

    Looking for a new, exciting and fast-paced job in an expanding and competitive company? Then look no further! Apply today for your chance to work in a young and dynamic team in a truly multinational company.

    Toluna is an Internet Market Research service provider with offices across the globe. We are a leading provider of online access panels and technology with a panel of 30 million members in 70 countries.

    Requirements

    To complete our team, based in Timisoara and support our growth in Europe, we are looking for a Survey Tester.

    Your abilities need to be:
    • Advanced level of English and French language (spoken and written);
    • University graduate, preferably with focus on languages;
    • Software testing or translations experience will be a plus;
    • Proficient with MS-Office (Microsoft Word and Excel);
    • Time management and priorities management skills;
    • Good organizational skills and the ability for multitasking;
    • Market research experience would be a great advantage.

    Responsibilities

    The Survey Tester's primary role is to take over the full responsibility for the testing of the programmed surveys related to the Online Market Research projects.
    As a Survey Tester you will be part of the in-house Survey Testing Team. You will take over responsibility of the testing/ proofreading projects assigned to you. This includes managing and performing quality verification using the internal company tools.

    Your main tasks will be to:
    • Work closely with the programming department in order to make sure that the links provided are tested and checked before being launched;
    • Test the survey’s links to make sure the information is logic, correct and the interface works properly;
    • Take over the Survey proofing (General survey logic, Mistranslation, Missing Translation, Grammatical errors, Punctuation, Spelling, Quality improvement) for translation quality assurance of survey projects in your language(s);
    • Follow up with internal and external resources;
    • Able to refine and further develop current survey testing standards and policies;
    • Define the details related to the test, like plan, time line, resource required and potential roadblock;
    • Effectively communicate with Project and Sales Managers to ensure customer’s needs regarding proof-reading / scripting are met and understood;
    • Escalate project or outstanding issues to the Team Leader as soon as identified;
    • Update all internal tools on a daily basis in order to keep track of the project status;
    • Be flexible and proactive in providing the best solutions for the client.

    Other info

    What we offer:
    Here at Toluna you will find amazing, forward thinking professionals who like to learn and grow. We pride ourselves on collaborating and sharing expertise, we know that strong teams bring out the best in our staff members. This is why we offer a broad range of benefits:

    • Training opportunities and career development plan;
    • Competitive financial package: salary, performance bonus, sport allowance, meal tickets and gift vouchers;
    • Private medical insurance;
    • Exceptional office comfort: top office facilities and equipment, gaming room, central building office;
    • Extra vacation days;
    • Bookster - The first modern library for companies in Romania.

    Apply online or send your application including an up-to-date CV and a brief cover letter outlining why you think you are suitable for this role to our Staffing Department at staffing@ toluna.com, quoting the job title in the subject line.

    Welcome to our innovative team of professionals in online market research!

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