Risk Management Specialist with English

FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

We are committed to deliver high quality services in the financial field and also to have fun every day.

 Proactive and self-motivated
 Fluent in English
 Excellent Excel capabilities –mandatory
 Experience with Sisence –advantage
 Experience working with analysis and reporting tools
 Open and able to complete varied tasks within tight deadlines
 Attention to detail and the ability to interpret and communicate information effectively
 Ability to design processes and policies that will be easily applied by all department within the company.
 At least 2 years of experience in a similar job (as a risk / fraud manager) – a must
 Experience in either payment provider or a merchant in the online field, e-commerce – a plus
 Good knowledge about how online payments work, major players, brands, etc.
 Full knowledge about card brands regulations and requirements
 In-depth knowledge of all stages of the charge-back cycle with Visa and MasterCard
 Strong analytical and organizational skills with a proven ability to provide sound assessments through research
 Proven track record of building and maintaining strong working relationships with third party providers

 Assists in the collection and consolidation of the required information and data for the purpose of monitoring and reducing risk
 Charge-backs and fraud prevention: monitor and analyze relevant reports and following the work flow
 Collaborates with other departments to direct risk issues to appropriate existing channels for investigation and resolution
 Create, support and maintain data models, reports and dashboards as well as find creative solutions for a variety of challenges facing our growing data requirements.
 Design and forward the requirements for the reports and dashboards on Sisense and Excel.
 Interpret data, analyze results using statistical techniques and provide ongoing briefs to other departments regarding risk management

What we offer:
 Strong career opportunity in a high potential industry
 A competitive salary, as well as consistent bonuses based on your performances
 Training and permanent development opportunities
 Team buildings and corporate retreats for the party-animal in you
 Interesting and challenging projects for the professional in you
 Central location, near University Square
 Young and friendly work environment.