Quality Support Representatives - English Speakers

Employer: One Hour Translation
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Internet - eCommerce
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.12.2016
    Short company description

    One Hour Translation provides high-quality professional human translation of over 75 languages and over 2500 language pairs. We are able to provide high-quality translations around the clock, any day, any time thanks to a community of over 15,000 Professional Translators from over 100 different countries.

    Requirements

    - Perfect control of proper English (reading, writing and speaking) with no spelling or grammar errors
    - Basic technological knowledge (Office, Internet etc.)
    - Additional technological knowledge
    - Communication, Analytical and Organisational skills
    - Ability to multi-task and manage time effectively
    - Control of other languages besides English and Romanian - advantage.

    Responsibilities

    Serves customers by providing product and service information - inbound via e-mail and chat
    Resolving product and service problems - inbound via e-mail and chat
    Establish a good working relationship with customers and related departments, i.e. Account Managing Team and Sales