Business Assurance & Improvement Consultant

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Essential:

- Knowledge of ITIL Service Management methodology, and specifically Continual Service Improvement;

- Experience of running improvement initiatives and delivering quantified benefits to the organisation;

- Strong communication and inter-personal skills;

- Demonstrates ability to lead teams successfully;

- Basic level of Project Management experience including knowledge of PRINCE II methodology.

Desirable:

- Knowledge/experience of Lean Six Sigma methodology;

- Educated to Degree level or equivalent;

- PRINCE II foundation level

Skills:

- Excellent English skills, both written and verbal;

- Excellent interpersonal skills especially communication and presentation skills;

- Able to establish relationships and maintain contacts with people from a wide variety of backgrounds;

- Enthusiastic, pragmatic and self-managing;

- Able to manage resources to optimize efficiency, by identifying goals and objectives and motivating others towards their achievement;

- Problem solving capability, able to analyse complex information and propose realistic solutions;

- Familiar with the structure and position in the organisation of the functions or departments for which services are provided;

- Ensures that quality procedures and standards are adhered to and effectively maintained and controlled;

- Ability to influence and encourage engagement of the MS Delivery organization in the business change activity;

- Co-operates with those responsible in own organisation for developing products and services that will help the customer organisation to achieve its business objectives;

- Ability to manage change in accordance to business priorities and bring along colleagues by promoting change as a positive way to improve business processes;

Education: Preferably technical university degree or a similar qualification;

- Analysis of operational information (statistics, problems, issues etc), to pro-actively identify improvement opportunities in working practices and services;

- Manage improvement initiatives to deliver targeted savings/improvements, in adherence with the standard CSI process.

- Lead/manage Workshops for problem solving, idea generation, lessons learnt etc to get greater engagement from the delivery teams;

- Completion and presentation of proposals/business cases – both orally and in writing, to gain management buy-in and sign off of initiatives;

- Applies standards, methods and tools in an intelligent and effective way;

- Produces a consistently high standard of documentation using the required standards, methodology and tools;

- Works alone or as part of ad hoc team analysing underlying issues from investigations and proposes solutions/options for resolution/improvement;

- Consults with specialists such as software and tools development, service support and other technical and process specialist areas as appropriate;

- Management of ad hoc teams to drive continual improvement activities. Providing coaching, support and mentoring where necessary;

- Co-ordinate and manage agreed transition activities through to completion and hand over responsibility for work transferred into the delivery team;

- Supports senior management with the development of departmental and organisation strategic plans

What we offer:

We are a company that cares about employee satisfaction as well as company growth. Atos offers not only a challenging and exciting workplace, but also a rewarding work experience, with competitive compensation and benefits packages:

• Training and certifications: On-going In-depth training with current and emerging products and technologies;
• Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;

• Compensation: Competitive salary package and relocation bonus for candidates outside West Area;
• Extra vacation days.

Join our dynamic team and you will find yourself in a multicultural and challenging environment where you will not only be using your skills and knowledge, but also expand and enrich your experience by participating in international projects.