IT Support Engineer - Ploiesti

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Angajator: CONNECTIONS ROMANIA
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Ploiesti
  • Actualizat la: 23.09.2016
    Remote work: On-site
    Scurta descriere a companiei

    Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.

    Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.

    Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.

    Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.

    Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.

    Cerinte

    •Good English (Speaking/Understanding) knowledge;
    •University or technical high school degree;
    •Driving Licence would be an advantage;
    •Demonstrated problem solving and must possess the ability to progress technically at a fast pace and retain technical information well;
    •Calm and decisive in high pressure situations when customers have critical support issues;
    •Capable of working in a distributed team-based environment;
    Required Skills:
    •Strong knowledge of Microsoft based systems and IT hardware products;
    •Experience in MS based operating systems (Windows 7,8) and IT equipment support (routers, switches, servers, PC's, laptops);
    •Experience in MS Servers (2000, 2003, 2008 )would be an advantage;
    •Good understanding of networking( OSI, TCP/IP models, routers, firewalls, VPN);
    •Experience with proprietary OS's, UNIX-like, would be an advantage;
    •Experience with CISCO equipment’s;
    •Cisco courses would be an advantage.

    Responsabilitati

    •You will be part of our customers’ IT support team, as second level support specialist in their local IT departments;
    •Your main tasks within the IT support are: Hardware and software installations; Setup, Configuration and troubleshooting of Windows clients and other client applications, Active Directory, Windows Servers, networking and phone systems;
    •You will be involved in other tasks such as user administration and file permissions, antivirus, backup and file archiving;
    •You will communicate with the users directly by phone and/or email.
    Alte informatii

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