SAP Basis DTS

Join one of the most sought-after companies that specializes in IT outsourcing business.

Originating from France, NATEK was established in Czech Republic in 2004. The company currently operates in Poland, Slovakia, Czech Republic and Bulgaria and reports stable 30% growth year-o-year. Our dynamic team of + 370 employees come from over 20 different locations worldwide. Recently celebrating its 10th anniversary, NATEK has become a leading provider of IT services & consultancy in the CEE region.

If you are interested in more information, please visit www.natek.eu

• Post-secondary education in Information Systems, Computer Engineering, Electrical Engineering or related field of studies
• Experience and knowledge includes SAP R/3 basis administration including system installations, upgrades, system migrations, back-up/recovery, performance tuning, system monitoring; SAP-certified technology consultant advantage
• Thorough understanding of system operating environments and database management including UNIX, Linux, AIX, Windows, TCP/IP and ORACLE; system administration experience advantageous
• Additional DB administration knowledge in SAPDB, Sybase, MSSQL or DB2 advantageous
• Good understanding and knowledge of one or several of the following SAP products: R/3, BW/BO, SCM, LiveCache, CRM, SRM, PI/XI, MDM, Enterprise Portal, Solution Manager, HANA
• Excellent analytical problem solving skills, proactivity to identify potential problems in customer’s SAP environment, strong consulting skills
• Professional verbal and written communication skills; experience formulating overall strategies and operational solution design advantageous
• Deep understanding of business environment and IT, organization, processes (ITIL), implications of changes
• Leadership qualities: integrity, attention to detail, service oriented, goal oriented
• Ability to work in the team
• Fluent in English; other languages (e.g. German) will be an advantage

• Service Level Management, Capacity Management (perform capacity checks and provide a trend analysis as required)
• Availability Management (Regularly checks availability reports and investigates on reported outages on a regular basis)
• Problem Management, Incident Management and Escalation (act as an escalation engineer, own the Root Cause Analysis (RCA) and the technical solution)
• Perform manual and automated monitoring maintenance with or without 3rd party tools
• Troubleshooting and resolution of incidents using the preferred ticketing tool of the client
• Change Management (act as Change Supervisor)
• Release Management (perform the proper handover into “production” of new applications/services)
• Configuration Management
• DB configuration and patching, backup and disaster recovery management
• Provide technical support and leadership in a complex mission critical SAP environment.
• Work with other domains to establish implementation plans for SAP changes, projects, implementations, backup and recovery.
• Lead and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc.
• Manage/consult on the architecture and design of HW and SW within the client's environment.
• Develop, implement and ensure compliance of technology standards and solutions.

JOB LOCATION: Kosice, Slovakia