IT Support Associate with DANISH
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Employer: | Accenture |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 15.06.2017 |
Remote work: | On-site |
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.
- Young graduate
- Fluency in Danish and English (B2-C1 for both)
- Excellent communication and interpersonal skills
- Problem solving and analitical skills
- Customer service orientation, self-motivated, reliable, proactive
- Attention to details, team player
- Supports end users in day by day operations, with specific applications
- Receives and logs all e-mails/phone calls and ensures proper documentation
- Offers level 1 support on various applications and identifies solutions
- Takes charge of critical complaints, monitors requests, follows -up with the customers, when necessary
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