Partner First Advisor (#1502979)

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline across areas such as:
• blended reality technology - our unique Sprout by HP will change the way people do things
• 3D printing
• multi-function printing
• Ink in the office
• tablets, phablets, notebooks
• mobile workstations

We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!

Education and Experience Required
- University degree in business administration, communications or information technology
- Typically 2-4 years of experience in a business administration, or account management*
- Being able to handle batch-work/working on data clustering and handling large volumes of information.
- Work with competing priorities and manage multiple tasks
- Work on self-directed activities with minimal supervision
- Possesses a sense of urgency with ability to stay focused on goals and objectives
- Knowledge of Oracle tools (Siebel PRM) would be a plus
Knowledge and Skills Required
- Fluent English and Hungarian/Russian/French or Spanish
- Demonstrated analytical skills and strong process orientation
- Excellent communication skills, with ability to build and maintain strong internal/external relationships
- Critical Competencies to Drive Business Results
- Data Analysis & Reporting: systematically analyzes business data, and develops reports that ensure accurate, usable information for business decision-makers.
- Tool Development/Enhancement: develops, improves and educates on tools used in area of control in alignment with corporate business needs, requirements or goals
- Stakeholder Negotiation & Commitment Building: collaborates effectively with others to ensure shared commitment to an enterprise and mutually beneficial results
- Process Management & Transformation: identifies process short-comings and works with others to improve or transform processes
- Problem Solving: Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
- Change Management: develops methods for supporting innovation and change across the organizatio

The Partner First operations specialists are the regional owners of the HP’s Channel Partner membership program operational implementation.
The Partner First Operations Specialists is responsible for the successful implementation of the below processes:
Partner First end-to-end on-boarding process
Implementation of Mergers & acquisition across all teams
Step-by-step guidance for Partners who need to join HP’s loyalty program
Partner education on the program and membership criteria
Resolution of intermediate to complex partner issues with cross team impact
Communication using the most appropriate channels, frequency
Drives implementation of new processes/tools at the assigned country/cluster level
Uses a large variety of tools to capture the needed information to offer the right level of support to the partners
Takes the ownership of the partner profiling data

We interact with large number of internal and external stakeholders, such as: Contracts Management, Compliance, Partner Compensation, Certifications Team, Support Team etc.