Accounts Receivable (billing) with German

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

- University graduate
- Previous experience in accounting/ customer service would be an advantage
- German and English languages at an advanced level are mandatory.
- Strong attention to details
- Team player with good communication skills
- Good in dealing with numbers and information;
- Proficient in MS Suite
- Driven and enthusiastic personality;
- Ability to work in a team environment as well as individually.

- Achieve set revenue targets and call quality objectives;
- Manage a collection portfolio through:
• Collection calls, escalation and issue dunning letters to overdue accounts
• E-mail communication
• Dispute resolution
• Recommendations for credits/write-offs
• Reconciliation
- Participate in client and customer conference calls;
- Providing customer service regarding collection issues, process customer refunds, process and review account
adjustments, resolve client discrepancies and short payments;
- Respond to all requests for accounts receivable information or analysis to the client;
- Generate and distribute weekly/monthly reports;
- Establish and maintain effective and cooperative working relationships with the involved departments.