Technical Support with Dutch (full-time)

Employer: Wipro Ltd.
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 08.12.2016
    Short company description

    Everyday at Wipro Ltd. is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    Requirements

    • Customer service orientation and ability to work in a team
    • Good interpersonal and communication skills
    • Excellent written and spoken language skills in English and Dutch
    • Excellent communications skills (Voice & Email) to handle requests from different countries in Europe
    • Ability to perform in adverse situations
    • Experience with any home/consumer audio/video products is preferred but not required
    • 1 to 2 years of work experience would be an advantage

    Responsibilities

    This role requires you to be part of a regional support team for an audio/video company offering support to customers from European countries.
    The job has technical orientated aspects where good troubleshooting skills are required and thus the ability to think out of the box is preferred.
    There are also non-technical aspects where it’s required to help customers with E-commerce related inquiries, tracking customer orders and helping customers return orders.

    Other info

    • Benefits:
    - Opportunity to work in a young and dynamic environment
    - Opportunities to grow in the organization
    - Attractive benefits package (Meal tickets, Health Insurance, Life Insurance)
    - Opportunity to develop and learn constantly
    - Access to internal trainings (career / individual)