Change Manager - AVR0000HI

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills you are a great candidate:

• Experience in a multinational environment
• English proficiency (B2-C1)
• A minimum of 2 years’ experience in change and configuration management in an IT/Telecom environment (IP networking, GSM, GPRS, 3G/ UMTS)

And it would be nice to have experience in one or more of these technologies/fields:

• Understanding of signalling standards and protocols: IP, TCP/UDP, MAP, SIGTRAN , SS7 (MAP, CAP, ISUP), routing protocols (BGP/ MPLS/ IPSEC / OSPF)
• Good understanding of ITIL methodology

Your day to day:

- Provide planed work expertise and update the configuration database of the hardware and software systems for Vodafone Enterprise Services: M2M, UC, IPVPN and others.
- Ensure that relevant changes are identified, reviewed and approved by appropriate stakeholders.
- Drive a culture of continuous improvement and operational excellence ensuring that any failed changes are detected and reviewed with appropriate corrective measures applied.

With these activities you will have a great impact on our business:
• Identify changes which may impact Vodafone Enterprise Services: M2M, UC, IPVPN, proposed within other departments, OPCOs and partner markets.
• Collaborate with colleagues in technical specialist roles to ensure impact assessment is carried out.
• Monitor change performance ensuring that partners, 3rd parties and customers adhere to agreed change processes and protocols inside Vodafone
• Review all failed changes to determine root cause, identifying and progressing appropriate corrective actions within technical teams
• Identify, execute and offers support for improvement actions across relevant support teams globally.
• Establish and maintain effective working relationships with change governance and management teams across Vodafone Group and Local Vodafone Partners
• Annalise the planned works in order to define the requirements for effective implementation into the IT systems.
• Support the accuracy and integrity of configuration management information and OSS capabilities for all Hardware and Software systems for assigned services.

Sounds like the perfect job? We’ve got even more to offer:

• Work from Home – You can get to work remotely from anywhere you choose!
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of an technology changing company
• Flexible Vacation – Take time off when you need it, we trust you


We’re at our best when you’re at yours
Vodafone
Power to you

***NOTE:
We thank all those who apply; however, only those selected for further consideration in the selection process will be contacted.
We are welcoming all applications from the persons who have the legal right to work in Romania.