Junior Database Analyst

Telbridge is a company with an established market position in the outsourcing call centers, mainly specializing in insurance, finance and telecommunications. We operate since 2005 solely based on Polish capital. We now employ over 1,500 employees in 6 branches: Czestochowa, Radom, Torun, Warsaw, Kielce and now Bucharest.

The primary objective of the company is to satisfy the needs of the market related to the sale of products and services by phone. We focus on serving the above sales channels both outbound (outbound - active telemarketing, telesales, questionnaires, debt recovery), as well as inbound traffic (inbound - customer service, line ordering, help line).

We believe that the success of our call center services is mainly due to the highly trained and motivated teams of agents that we hire.

Our business model primarily involves:
- Employing the best possible candidates (offering a competitive basic salary and attractive real incentive programs),
- Regular investment in the development of the agents’ skills (eg . developing training programs for expected competencies and skills),
- Using a clear and meaningful system of job evaluation and rewards for being successful at work,
- Developing a relaxation training and the reduction of unwanted stress and inefficient level of motivation.

Cautam Junior Database Analyst la inceput de drum.

Ce cautam mai exact?
- Cunostinte operare PC - Excel nivel avansat (vlookup, pivot tables)
- Persoana cu gandire logica, analitica, atentie la detalii;
- Bune abilitati de comunicare, organizare si spirit de echipa;
- Deschidere catre nou si dorinta de a invata;
-- Orientare catre realizarea obiectivelor;
- Acuratete in lucru si responsabilitate;
- Absolvent facultate sau in curs de absolvire;
- Cunostinte de limba engleza la un nivel mediu;

- Intocmirea de rapoarte, analize;
- Gestionarea datelor colectate și urmărirea procedurii, în conformitate cu procedurile interne ale companiei;
- Introducerea in softul de colectare a informatiilor in functie de criterii specifice;

BENEFICII:

- Mediu de lucru placut, intr-o echipa de profesionisti;
- Contract individual de munca (full time)
- Program accesibil: 9:00 - 17:30
- Salariu fix, mereu platit la timp;
- Oportunitati reale de promovare si dezvoltare in cadrul companiei.