Customer Support Representative - Italian language
Acest job nu mai este activ!Vezi toate job-urile Prohuman active.Vezi toate job-urile Customer Support Representative - Italian language active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Prohuman |
Domeniu: |
|
Tip job: | part-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 05.08.2016 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Cerinte
Our client is a global leader in product lifecycle support, that handles all PC hardware platforms and all forms of mobile devices and gaming consoles. Your role will be to provide technical support and customer service experience for various types of products and services in the gaming business.
Requirements:
- A bachelor degree;
- Proficient or native in Italian language;
- Fluent in English;
- Excellent verbal and written communication skills;
- Customer service experience;
- Experience of supporting video games would be advantageous;
- Good working knowledge of PCs and mobile applications/games.
Responsibilities:
- Provide support via phone and email for inbound customer contacts seeking technical assistance, game play and billing queries;
- Carry out research to troubleshoot customer’s technical problems;
- Research new resolutions for addition to knowledge database;
- Perform any other duties related to technical support as and when required;
- Ensure that client escalation procedures are adhered.
Job Code: 060716AE
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support with English - Back Office Aplica fara CV | |
Customer Support with Romanian BUCURESTI, | |
Angajăm Customer Support Specialist with foreign languages Aplica fara CV | |
Vezi job-uri similare (213) |
Raporteaza eroarea la