Technical Support Engineer
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Angajator: | UiPath |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 21.09.2016 |
Remote work: | On-site |
Come help us shape the future of robotic process automation. This is a high tech solution made in Romania and sold worldwide. Our software robots are trained to manipulate applications like human users. Our customers include Capgemini, Cognizant, Deloitte, Milton CAT and many other Fortune 1000 companies. We are profitable and well funded. This is a perfect moment to have a big impact in a growing company, to experience a SV culture at Bucharest.
Cerinte
What we expect from you (must have)
- Graduates in Computer Science with medium knowledge of basic programming – minimum experience in programming of at least 1 year .NET (C# or VB), Java + node based programming – perfect match;
- Experience in BPOs or application support is a plus;
- Fluent written and spoken English is mandatory, fluency in any other European languages is a plus.
Scope of activities
- First point of contact for UiPath software support in pre-sales and post-sales stages;
- In charge of the overall support for our Robotic Process Automation software through standard support channels: email, phone support, chat;
- Escalate tickets to L1.5 and L2 (Dev support).
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