Junior Call Center Engineer

Nobel’s history of expansion and profitable growth as a technology company covers the last 20 years and we are well positioned for future success as well. Our products and services include: online selling of prepaid virtual phone cards worldwide, distribution of physical phone cards in North America and Romania, superior carrier services worldwide, innovative call center solutions, international money transfer services, food delivery and more.

- Basic CISCO knowledge (any certifications are a great plus)
- Basic SIP knowledge
- Basic ISDN notions
- Eagerness to learn and assume responsibilities
- Persistence in seeking alternative solutions, flexible mind
- Strong personality with excellent communication skills
- Fluency in English
- University graduate (this would be a big plus as well)
- You are available to work on shifts (including night shifts).

- Installing, maintaining and repairing all telecommunication systems within the network
- Interacting with the customers by phone and email
- Inspecting and checking equipment to locate problems or causes of failure and making necessary repairs and adjustments
- Opening trouble tickets regarding equipment that is a part of Nobel's network
- Preparing and maintaining reports and records such as inventory records by site and system, cable schematics and equipment's configurations
- Creating and completing daily reports
- Identifying and solving problems, restoring services to the user in a timely and efficient manner with minimum disruption to the user
- Ensuring that operations and equipment are in compliance with applicable policies, procedures and rules

Benefits:
- Opportunity to grow with the company;
- Transportation after 22:30;
- Meal Tickets.