Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Support Services Advisor with Spanish/French/Portuguese
This job is no longer active!View all jobs Ericsson Romania activeView all jobs Support Services Advisor with Spanish/French/Portuguese active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Telecommunication active on Hipo.ro |
Employer: | Ericsson Romania |
Domain: |
|
Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
|
Updated at: | 22.11.2016 |
Remote work: | On-site |
At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.
Requirements
Job Summary
Provide dedicated first line support to end users for the services delivered by the SSC and global units. This requires receiving and registering inquiries, solving them or referring to the relevant second line support team. The result is resolved inquiries, freed-up time and thereby higher productivity for end users and service delivery teams.
Be the representative towards the end user for the whole SSC and its services.
Also, you will be responsible of the following:
• Accounting & Reporting Skills
• Administration & Organizing Skills
• English Skills
• Ericsson Business Process Knowledge
• Ericsson Knowledge
• Fundamental Leadership Competence
• Interpersonal Skills
• Team working Skills
Behavioral Competencies
• Analyzing
• Deciding & Initiating Action
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing
• Relating & Networking
• Working with People
• Handle inquiries
• Manage inquiries
• Plan, execute and follow up the day-to-day delivery of services
• Execute changes in processes, services and scope
• Working in shifts (night shift ends at 1:00 am)
Job-uri similare care te-ar putea interesa: |
|
---|---|
Game Presenter with English 3000 - 4200 RON NET / luna | |
Service Delivery Support Senior Consultant Hybrid | |
Sales Support Specialist Aplica fara CV | |
Vezi job-uri similare (254) |
Raporteaza eroarea la