Customer service specialist

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Angajator: Concentrix + Webhelp
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.07.2016
    Remote work: On-site
    Scurta descriere a companiei

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

    Cerinte

    Required profile:


    English/French language (advanced written proficiency);
    Social Media addicted (Facebook, Instagram, LinkedIN, Pinterest)
    Strong analytical skills and ability to interpret the social media environment
    Customer oriented person
    Quick learner
    Team player but also independent
    Motivated and dynamic
    Multi tasking person (able to manage double chat session)
    You will be responsible for maintaining our client’s presence on social media As a customer service specialist you will use your creativity to help generate brand awareness and promote customer service through the social media networks

    Responsabilitati

    We are going to work together in order to help you master the art of communication and of client relationship management in order to provide services of the highest quality
    Integrate into our team to enrich your personal experience and learn to master communication tools and take part in a great number of activities .
    Joining our team is not just a career, it is a personal challenge. In order to help you, WEBHELP Romania offers flexible working hours, a pleasant working environment located in the city center and an ongoing investment in your training. Everything is done to offer you a real career development opportunity (90% of promotions come from within the company), attractive income with many bonuses (individual and monthly performance, sponsorship, grants, etc.) and a training course at the Webhelp University.

    Alte informatii

    WEBHELP is a French group specialized in customer care management (social media, management of emails, letters, incoming and outgoing calls, instant messaging) with 32 000 employees working in 81 contact centers located in 21 countries: Romania, France, Morocco, Belgium, Algeria, UK, South Africa, Madagascar, Portugal, Holland, India, Switzerland, Italy, Austria, Germany, Poland, Czech and Suriname.
    WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction. WEBHELP was ranked number one in the top 500 fastest growing companies in Europe by BusinessWeek.
    WEBHELP counts more than 2000 employees in Romania working in 6 contact centers located in Bucharest, Galati, Iasi and Ploiesti.

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