Business Analyst – Cloud Renewal Admin

Employer: Oracle
Domain:
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 06.12.2016
    Short company description

    With more than 420,000 customers—including 100 of the Fortune 100— and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. And Oracle's 130,000 global employees - including more than 35,000 developers and engineers - are critical to that success.

    At Oracle Romania, we work pro-actively with customers and partners to maximize the capabilities of their Oracle solutions via e-business and information flow.
    Our employees are entrepreneurial, but also team players, which means it's easy to strike up great friendships in a truly multicultural environment (employees interacting with 28 countries all over the world in 20 languages).

    Innovative? Ambitious? Inspired? There has never been a better time to join us!

    We recruit the most talented graduates in IT, business, communications or foreign languages. Explore our opportunities and submit your resume.

    Requirements

    Skills:
    • Good self organization, multi tasking ability, flexibility
    • Flexibility to working in shifts
    • Quality and efficiency oriented, even under pressure
    • Attention to detail, methodical and accurate
    • Excellent communication skills
    • Excellent English skills, particularly writing, consistency, organization and standardization of terms and language
    • Proactive, team player
    • Positive and “Can Do” Attitude
    • Persistent
    • Results oriented
    • Good PC knowledge, esp. in Word/Excel
    • Problem solving ability
    • Professional customer handling
    • Business experience: commercial education
    Desired Competencies:
    • Additional European languages
    • Experience in sales environment

    Responsibilities

    • Act as knowledge expert in all Cloud end to end processes and systems
    • Act as lead in Cloud renewal preparation
    • Act as a bridge between the sales team and various other supporting functions (GSO, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
    • Undertake admin responsibilities as required by Global Cloud Ops
    • Proactively screen deals for roadblocks and track deal progress
    • Assist in the escalation of critical deals as required (through various back office functions and processes)
    • Integrate with sales team and sales management to gain understanding of business priorities and challenges
    • Support acquisition integration in Cloud
    • Support new application roll outs.
    • Meet Global Cloud Ops KPIs and targets
    • Communicate activity metrics to sales management
    • Undertake other reporting & projects as required

    Other info

    The role will imply alternating day and late working shifts.