Business Analyst – Cloud Renewal Admin
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Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.
Skills:
• Good self organization, multi tasking ability, flexibility
• Flexibility to working in shifts
• Quality and efficiency oriented, even under pressure
• Attention to detail, methodical and accurate
• Excellent communication skills
• Excellent English skills, particularly writing, consistency, organization and standardization of terms and language
• Proactive, team player
• Positive and “Can Do” Attitude
• Persistent
• Results oriented
• Good PC knowledge, esp. in Word/Excel
• Problem solving ability
• Professional customer handling
• Business experience: commercial education
Desired Competencies:
• Additional European languages
• Experience in sales environment
• Act as knowledge expert in all Cloud end to end processes and systems
• Act as lead in Cloud renewal preparation
• Act as a bridge between the sales team and various other supporting functions (GSO, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
• Undertake admin responsibilities as required by Global Cloud Ops
• Proactively screen deals for roadblocks and track deal progress
• Assist in the escalation of critical deals as required (through various back office functions and processes)
• Integrate with sales team and sales management to gain understanding of business priorities and challenges
• Support acquisition integration in Cloud
• Support new application roll outs.
• Meet Global Cloud Ops KPIs and targets
• Communicate activity metrics to sales management
• Undertake other reporting & projects as required
The role will imply alternating day and late working shifts.
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