Start your career journey in IT

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Are you the person we are looking for?
• Bachelor’s Degree in Computer
• Excellent written and verbal English communication skills
• Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
• Basic understanding of the voice systems
• Highly organized, reliable and task oriented
• Experience in IT infrastructure Service delivery or IT Service Desk environment is a plus

• Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations
• Accurately logs problems and their associated resolutions into the standardized support center / help desk application
• Proactive resolution on inquiries / customer issues concerning the current technical platform
• Maintain Infrastructure and Information Systems standards in a consistent way across the location
• Ensure that Virus Protection and Patch Management is maintained across the location, per regional / global IS policies
• Assists with the planning and implementation of PC hardware and software in compliance with IS policies
• Ensure printers are managed and maintained per current service levels
• Ensure site server rooms are managed and maintained in accordance to company policies and standards

What we offer
• Position in one of the world´s leading global companies
• Professional growth based on performance
• Training program/ curriculum
• Wide range of benefits –meal vouchers, gym membership, pension/life insurance, etc.
• Dynamic, international working environment