Support Specialist - English and a second European language

Scurta descriere a companiei

Everyday at Wipro BPO is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

Cerinte

- fluency in English and in a second European language (German/Spanish/Portuguese/French/Hebrew/Italian/Dutch/Russian)
- computer literacy
- customer service oriented
- effective at problem solving (troubleshooting skills)
- customer support experience - considered an advantage

Responsabilitati

- provide world-class technical and customer support to customers
- support and document incoming calls/web requests regarding explanations of use, compatibility issues, and general queries
- diagnose root causes of hardware and software issues.

Alte informatii

- shift working program
- multinational environment exposure
- excellent training and learning opportunities
- your hard work and contribution never go unnoticed @ Wipro
- rewards for each position is based on performance, potential, criticality and market value
- your growth in the company will be complemented by your own self-development