Quality Call Controler

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Employer: FAST Support
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.06.2016
    Short company description

    FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

    We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

    We are committed to deliver high quality services in the financial field and also to have fun every day.

    Requirements

    Specific Job Requirements:
    - Previous experience - advantage
    - Excellent verbal and written skills in English. Other languages a plus
    - Interpersonal skills
    - Strong problem solving skills
    - Self-starter who can get things done with minimal direction
    - Team Player
    - Details oriented

    Responsibilities

    Main Responsibilities Description:
    - Ensure procedures are followed
    - Verify and check information provided to our customers
    - Test and check recorded calls and their quality
    - Prepare reports with conclusions

    Other info

    We offer:
    - Motivating position and unique chance for professional development in the local office of a major international company.
    - Dynamic, multinational work environment in a young team & young startup branch - free of slow corporate procedures & regulations.
    - Opportunities for personal development through training courses.
    - Competitive remuneration package.
    - Medical insurance.
    - Professional training and ongoing coaching.

    If you enjoy being challenged over and over again, but also to have fun, Red Mountain Management will be the best place for you to work.